I800 paperwork

I emailed USC*S today to see what the status was on our I800 paperwork. My account person said that it had not gotten to him yet. That it was still getting logged in. It has only been a week since they received it. It is the last piece of paperwork that I can follow. After it leaves them I will have to wait to hear when I get TA (Travel Approval). I just thought that if I knew when it left them I could gauge if it was "on time" or already delayed from the beginning. It is taking about two weeks to get through them, so I will inquire again next week. Hopefully he will say that he has already approved it and it has been sent!